Filing Insurance Claims
The University has a variety of insurance programs that may provide insurance coverage when something goes wrong.
An overview of property claims and links to additional information can be found here.
Property loss reports for damaged equipment or other losses to property can be submitted via the online reporting form.
A few helpful notes for claim preparedness:
– The sooner this process is started, the better. AND DON’T DISPOSE of anything that is damaged, leave it as is, this is a common mistake.
– The deductible for power related events ranges from $1k or $5k – the difference is in how it’s classified (e.g., fire related/arch – $5k, an outage/utility – $1k) There are always subtleties regarding the deductible determination for claims involving power/surges/outages.
– Sergey & Nick (Our divisional instrument technicians) can be helpful as the first line of defense in determining causation when appropriate, but it’s generally and usually the vendor/manufacturer (3rd party) that investigates the cause of the loss for UCSC’s insurance carrier.
– It’s good to have time stamps of power outage events to tie to PG&E/Campus records of outages
– Keep original receipts and the Purchase Order for the instrument or loss(s)
– Keep the estimates and documents for repair and/or replacement; the receipts if replacement or repair are already done/started
– NOTE: Lost time/downtime can be claimed for research impacts (hourly rate est x # of lost hrs per person)
If you have any questions, please contact propertycasualty@ucsc.edu or call Risk Services at 831-459-1458 or 831-459-5154. You can also contact the PBSci Divisional Liaison, Jenny Coleman from PBSci Facilities at jecolema@ucsc.edu for assistance.